Inglês no Hotel: Check-in, Pedidos e Problemas

Inglês no Hotel

Do momento da reserva ao check-out, este guia te ajuda a se hospedar com segurança em qualquer país.

Reservando

• I'd like to book a room for two nights.
• Do you have any rooms available from the 10th to the 12th?
• How much is a double room per night?
• Does the price include breakfast?
• Is there free Wi-Fi?
• Could I get a non-smoking room with a sea view?

Tipos de quarto

• Single room — quarto individual
• Double room — casal (cama de casal)
• Twin room — duas camas de solteiro
• Suite — suíte
• Connecting rooms — quartos conjugados

Check-in

• Hi, I have a reservation under the name Silva.
• I'm checking in.
• Here's my passport.
• What time is breakfast served?
• What time is check-out?
• Could I get a wake-up call at 7 AM?

Recepcionista:

• Could I see some ID, please?
• Could you sign here, please?
• Here's your key card. You're in room 412.
• Breakfast is from 7 to 10 in the restaurant on the ground floor.

Pedidos no quarto (Room service)

• I'd like to order room service.
• Could you send up some extra towels?
• What time does room service close?

Resolvendo problemas

• The air conditioning isn't working.
• There's no hot water in the shower.
• The Wi-Fi password isn't working.
• The room next door is very loud — could you do something?
• Could I change rooms?

Serviços comuns

• Could you call me a taxi? — chamar um táxi
• Could you store my luggage until 5 PM? — guardar bagagem
• Is there a laundry service? — serviço de lavanderia
• Where's the gym/pool?

Check-out

• I'd like to check out, please.
• Could I have the bill / invoice?
• There's a charge here I don't recognize.
• Can I pay by credit card?
• Could you call me a cab to the airport?

Vocabulário extra

• front desk / reception — recepção
• lobby — saguão
• housekeeping — camareira / limpeza
• concierge — concierge
• amenities — comodidades (xampu, sabonete etc.)
• complimentary — cortesia (grátis)

Com essas frases na ponta da língua, você se hospeda em qualquer hotel internacional com confiança.